Contact and Support
Real people. Tracked answers.
Every enquiry gets a reference number and a reply by email. For account-specific questions — payments, team changes, submissions — the support desk connects directly to the operational team that can actually fix things.
Support desk
The fastest route for every participant question. Submit the form and keep your FND-SUP reference.
Open the support form- Replies come by email, normally within two working days
- Payment and refund questions include your reference automatically
- Partnership, mentor and jury enquiries are routed to the organiser team
- Media enquiries are welcome through the same desk
Most questions are already answered.
Check the FAQ before you write — it covers payment, editions, evaluation and IP.
Read the FAQ