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Season 2 at RIT

Legal

Refund Policy

When registration fees are refundable, how refund requests are reviewed and the timelines that apply once a refund is approved.

⚠ Draft — pending formal legal review

Draft prepared July 2026 · applies to StudAI Foundry Season 2 registration fees

The team registration fee is charged once per team, during application, through Razorpay. It grants the complete participation package: access to all three build locks, AI evaluation reports, participant resources, community access and recognition. It does not purchase finalist selection or prizes.

  • Duplicate payment for the same team: the duplicate amount is refunded once verified against gateway records.
  • Payment captured but registration not activated due to a platform fault we confirm: full refund or activation, at your choice.
  • Event cancellation by the organisers without an equitable alternative (reschedule or online final): registration fees are refunded.
  • Change of mind, team break-up or inability to continue after the build journey has been made available.
  • Non-selection for the physical final — selection is never purchased, so non-selection is not a refund event.
  • Disqualification for rule violations under the Terms and Conditions.
  • Failure to attend a physical final, including for travel reasons (travel is the team’s own responsibility).
  • Write to the support desk (or foundry@studai.one) from the team leader’s registered email with your payment reference.
  • Requests are reviewed within 7 business days against payment and platform records.
  • Approved refunds are initiated within 7–10 business days to the original payment method.
  • Bank settlement after initiation is subject to Razorpay and issuing-bank timelines, which are outside our control.

If your payment debits but the platform shows it pending, do not pay again. Gateway confirmations can arrive with a delay (including after the browser closes); the platform reconciles them automatically. If a debited payment does not confirm within a reasonable time, the gateway auto-refunds it or the support desk resolves it against Razorpay records — either way, you will not lose the amount for a registration you did not receive.