Refund and Cancellation Policy

Event: StudAI Foundry Season 2 · Hosted by: StudAI One · In Partnership with: Rajalakshmi Institute of Technology, Chennai · Website: foundry.studai.one

1. Overview

This policy governs cancellations of StudAI Foundry Season 2 registrations and the circumstances in which registration fees may be refunded. Payments are collected by StudAI One and processed through Razorpay.

2. Cancellation by Participant

• Participants may request cancellation through the published support channel on the Contact page.
• Cancellation does not automatically guarantee a refund.
• Refund eligibility depends on the applicable cutoff date and event circumstances published by the organisers.
• Razorpay or banking charges may be non-refundable where legally permissible.
• Approved refunds are returned to the original payment method only.

3. Duplicate Payment

Verified duplicate payments are reviewed by the organisers. Approved duplicate-payment refunds are processed to the original payment method.

4. Failed Payment with Amount Debited

If a payment fails but an amount appears debited, please wait for payment reconciliation. If Razorpay confirms the payment, the registration is updated automatically. If the payment fails and funds are reversed by the banking system, no manual refund is required. Participants may contact support with the payment reference for assistance.

5. Event Cancellation by Organiser

If the Event is fully cancelled and not rescheduled, eligible registration fees may be refunded according to the published decision. Personal travel, accommodation, food and other expenses are not reimbursable.

6. Event Postponement or Rescheduling

If the Event is postponed or rescheduled, registrations may be transferred to the revised date. Refund eligibility, if offered, will be communicated separately.

7. Disqualification

Disqualification for policy violations does not create an automatic right to a refund.

8. Processing Timeline

The following administrator-editable service timelines apply unless different values are published: refund requests are reviewed within 7 business days; approved refunds are initiated within 7–10 business days; final settlement is subject to Razorpay and issuing-bank timelines. These values are configurable by the organisers and the currently published values on this page always apply.

Contact

Questions about this policy may be sent through the Contact page on this website. Formal legal-entity details, the registered address, the grievance officer and the governing courts are published by the organisers through the platform settings once configured, and this policy is updated accordingly.